Disciplinary & Grievance Fair Process, Legal Compliance
Expert support through disciplinary and grievance procedures. ACAS Code of Practice compliance, investigation guidance, hearing management, appeal processes and documentation — protecting your business from unfair dismissal and constructive dismissal claims.
Disciplinary & Grievance Services
Support at every stage of the process.
Investigation Support
Guidance on conducting fair, thorough investigations — witness interviews, evidence gathering, investigation reports and suspension decisions. Getting the investigation right is half the battle.
Formal Letters
Drafting of all procedural correspondence — invitation to investigation meeting, allegation letters, hearing invitations, outcome letters, appeal invitations and final outcome letters.
Hearing Support
Attendance at disciplinary and grievance hearings as your HR adviser. We guide the chair through procedure, ensure compliance and take comprehensive notes.
Dismissal Advice
Advice on whether dismissal is within the range of reasonable responses, the correct dismissal procedure, notice requirements, pay in lieu, garden leave and references.
Appeal Management
Management of the appeal process — independent appeal hearing, review of original decision, fresh considerations and documented appeal outcome.
Procedure Development
Development of ACAS-compliant disciplinary and grievance procedures for your handbook. Clear, practical processes your managers can follow with confidence.
Risk Assessments for Your Sector
Every industry has different hazards. We tailor every assessment to your specific sector and operations.
Factories & Warehousing
Machinery, forklift, racking, noiseTransport & Logistics
Depot safety, loading bays, vehiclesConstruction
CDM, excavations, heights, demolitionSchools & Education
Classrooms, labs, playgrounds, tripsCare & Healthcare
Patient handling, clinical, infectionChemical
Process safety, COSHH, DSEARHospitality
Kitchens, fire, slips, public safetySMEs & Offices
DSE, fire, general workplaceCharities
Events, lone working, volunteersHow We Carry Out a Risk Assessment
Initial Advice
You contact us when an issue arises. We advise on whether it's a disciplinary matter, a grievance, a capability issue or an informal management conversation.
Investigation
We guide (or conduct) the investigation — determining scope, interviewing witnesses, gathering evidence and producing the investigation report.
Formal Hearing
We prepare hearing documentation, advise the hearing chair and attend as HR adviser. We ensure the employee's right to be accompanied is respected and procedure is followed.
Outcome & Documentation
We draft the outcome letter with clear findings, decision, reasons and appeal rights. All documentation filed for your records.
Appeal (if raised)
If the employee appeals, we manage the appeal hearing with an independent chair. Fresh review of the evidence and decision.
Disciplinary & Grievance FAQ
What is the ACAS Code of Practice?
The ACAS Code of Practice on Disciplinary and Grievance Procedures sets out the basic requirements of fairness. Tribunals must consider it when deciding relevant cases. Failure to follow the Code can result in a 25% increase in compensation. It covers investigation, notification, hearing, accompaniment, decision and appeal.
Can I dismiss someone for a first offence?
For gross misconduct (theft, fraud, violence, serious insubordination, breach of health and safety), summary dismissal without previous warnings can be fair — but only if proper investigation and procedure are followed. For ordinary misconduct or poor performance, progressive warnings are normally required.
What is the right to be accompanied?
Under Section 10 of the Employment Relations Act 1999, employees have the right to be accompanied at a formal disciplinary or grievance hearing by a trade union representative or a fellow worker. You cannot refuse this right. The companion can address the hearing, confer with the employee and sum up, but cannot answer questions on behalf of the employee.
What if the employee is off sick during the process?
You can still proceed — but you must make reasonable adjustments. Offer alternative arrangements, obtain medical advice on fitness to attend, consider written submissions and demonstrate that you've taken the illness into account. Indefinite delay is not required.
How long should a disciplinary process take?
As quickly as reasonably practical — delays can be held against you. A straightforward case should be concluded within 2-4 weeks of the incident. Complex cases involving multiple witnesses or external investigation may take longer but should progress without unnecessary delay.
Do you attend hearings with us?
Yes. We attend as your HR adviser — guiding the hearing chair, ensuring procedure is followed, advising on questions and taking comprehensive notes. This dramatically reduces the risk of procedural errors.
How much does disciplinary support cost?
Based on case complexity and level of support needed. From telephone advice on simple cases to full management of complex investigations and hearings. Contact us for a quote.
Need Disciplinary or Grievance Support?
Contact us immediately when an issue arises — early advice prevents costly mistakes.