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HR & Employment Law

Day-to-Day HR Advice Expert Support When You Need It

Ongoing HR advice by phone and email for the everyday employment questions your business faces. Outsourced HR support that gives you expert guidance on tap — from absence management and flexible working requests to performance issues and contract queries.

PhoneImmediate advice line
EmailDocumented guidance
Same DayResponse guaranteed
RetainedPredictable monthly cost
Ongoing HR Support

HR Questions Don't Wait for Office Hours

A workplace risk assessment is a systematic examination of your work activities, premises and processes to identify what could cause harm to people — and whether you're doing enough to prevent it. Under the Management of Health and Safety at Work Regulations 1999 (MHSWR), every employer must carry out a suitable and sufficient assessment of the risks to the health and safety of their employees and anyone else who may be affected by their work activities.

If you have five or more employees, the significant findings of your risk assessment must be recorded in writing. But regardless of your size, risk assessment is the foundation of every health and safety management system — without it, you're managing safety blind.

RADCaT's qualified health and safety consultants carry out thorough, practical workplace risk assessments for businesses of every size and sector across the UK. We don't produce generic templates — we visit your premises, walk your processes, talk to your team and produce site-specific, task-specific assessments that genuinely reflect your operations and give you a clear, prioritised action plan for improvement.

Whether you need a general workplace risk assessment for your office, a task-specific assessment for high-risk activities in a factory, a site-wide review for a multi-building campus, or a pre-project risk assessment for a construction site — RADCaT delivers expert, HSE-compliant assessments tailored to your industry and your operations.

The cost of bad HR advice is always more than the cost of good HR advice. A single unfair dismissal claim can cost £8,500+ in legal fees alone. A retained HR advice line from RADCaT costs a fraction of that per year.

Day-to-Day HR from RADCaT
Types of Risk Assessment

Day-to-Day HR Services

Unlimited advice for every HR question.

Telephone Advice

Direct phone line to your dedicated HR consultant. Immediate guidance on any employment matter. Same-day response guaranteed.

Email Advice

Documented email guidance for complex queries, policy interpretation and situations requiring a written trail. Same-day response.

Absence Management

Guidance on managing short-term and long-term absence — return-to-work interviews, trigger point processes, occupational health referrals and capability procedures.

Performance Management

Advice on managing underperformance — informal conversations, performance improvement plans, capability procedures and fair outcomes.

Flexible Working

Guidance on handling flexible working requests under the Employment Relations (Flexible Working) Act 2023 — the day-one right to request, assessment criteria and permitted refusal reasons.

Probation Management

Advice on managing probationary periods — monitoring, feedback, extension and termination decisions. Ensuring fair process even during probation.

Family Rights

Guidance on maternity, paternity, shared parental leave, adoption, parental leave, time off for dependants and keeping-in-touch days.

General Queries

Contract interpretation, annual leave calculations, working time regulations, notice periods, references, restrictive covenants, TUPE implications and anything else.

Our Process

How We Carry Out a Risk Assessment

1

Retainer Setup

We learn your business, your team structure, your existing policies and your most common HR challenges. We become an extension of your management team.

2

Immediate Access

From day one, your managers can call or email with any HR question. Direct line to your consultant — no call centres, no tickets, no waiting.

3

Practical Guidance

We give you clear, actionable advice — what to say, what to write, what process to follow, what documentation to create. Not legal theory — practical management guidance.

4

Documentation Support

When situations need formal documentation — letters, invitation notices, outcome letters — we draft them for you or review your drafts before issue.

5

Escalation

If a matter escalates to formal disciplinary, grievance, redundancy or tribunal, we seamlessly transition to our specialist services with full knowledge of the background.

Common Questions

Day-to-Day HR FAQ

How does the retained service work?

You pay a fixed monthly retainer based on your employee headcount. In return, you get unlimited telephone and email HR advice during business hours. No per-call charges, no hourly rates — just expert advice whenever you need it.

How quickly do you respond?

Same day, guaranteed. Most telephone queries are answered immediately. Email queries receive a substantive response within working hours. Urgent matters (disciplinary situations, resignations, tribunal claims) are prioritised.

What can I ask about?

Anything employment-related — absence, performance, conduct, flexible working, contracts, pay, leave, disciplinary, grievance, redundancy, TUPE, discrimination, reasonable adjustments, probation, references, restrictive covenants and any other HR question.

Do you know our business specifically?

Yes. Unlike generic HR helplines, we learn your business, your team, your policies and your history. When you call, we already know the context. This means faster, more relevant advice.

What if something escalates to tribunal?

Your day-to-day adviser knows the background and seamlessly transitions to our tribunal preparation service. No handover delays, no re-explaining the situation. Continuity from first advice to final resolution.

Is this suitable for small businesses?

Absolutely. Our retained HR service is specifically designed for SMEs who don't have (or don't need) a full-time in-house HR manager. You get expert HR support at a fraction of the cost of an employee.

How much does a retained HR service cost?

Monthly retainer based on your headcount. Typically a small fraction of an in-house HR salary. Contact us for a tailored quote.

Need Ongoing HR Advice?

Get in touch for a free discussion and we'll tailor a retainer that fits your business.